Last updated 20 September 2026 · plain-language draft
Pro and Max are one-time purchases, so there is no subscription and nothing to cancel. If you change your mind, ask within 7 days of the purchase and we refund it — no reason needed. Message @botatSupport on Telegram.
A licence is bought once and keeps working; there is no renewal, no recurring charge and no cancellation step. Nothing needs to be switched off, and no further payment will be taken unless you buy another licence yourself.
Message @botatSupport on Telegram within 7 days of the purchase, and include:
You do not have to explain why. We reply in the Telegram chat within 1–2 business days and pass the refund to the payment provider the same day.
Dodo Payments is the merchant of record and issues the refund to the original payment method. Once approved, the refund itself is immediate on their side; how quickly it appears is up to your bank or card issuer, usually 5–10 business days. You will get a confirmation email when it is issued.
A refunded licence is void. A key is verified offline against a public key inside the app, so no one — including us — can revoke a key that has already been handed out; we rely on you to stop using the paid features after a refund. Continued use of Pro or Max features after a refund is a breach of the Terms of Service, and we do not re-issue keys after a refund.
Nothing in this policy limits any right you have under mandatory consumer law in your country. Where you have a statutory right to withdraw from a digital purchase and you have already received your licence key, that right may end when delivery begins — the 7-day window above is offered in addition to whatever the law requires.